1. Returns

• Items may be returned within 14 days of delivery

• Products must be unused, unworn, and in original packaging

2. Non-Returnable Items

• Used or worn thermal underwear

• Items damaged due to improper use

• Hygiene-sensitive items once opened

3. Refund Process

• Approved refunds are processed within 7–10 business days

• Refunds are issued to the original payment method

4. Return Shipping

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.